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| A | B | C | D | E | F |
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| 1 | Competencies | Transparent Communication | etc etc | Engagement | Safety/ Equipment/Training | etc etc etc |
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| 2 | Descriptions | Employee effectively utilizes written, verbal and listening skills to communicate with staff, the public and all appropriate audiences. Supports decisions demonstrated through actions (verbal and nonverbal). | Employee takes responsibility for own decisions, actions, results, complies with rules, regulations, ethics and policies and responsibilities entrusted to them. Holds self personally responsible for outcomes and how they are achieved. Employee is accountable for assuring prompt, accurate and effective service. | Employee mobilizes both the organization’s and community resources to raise the visibility of community issues; increase individual and organizational commitment to resolving those issues; develop new solutions to old problems; gain new resources or make better use of existing resources to improve outcomes for members of the community. | Employee works safely with chemicals, and specialized equipment such as confined space, lock out tag out, gas meters, etc. Inspects safety equipment prior to use. Understands how the equipment is to be used. Comes to work with a safety conscious mind & attitude and maintains a clean work environment to be free of potential accidents. | Employee produces work that is accurate, reliable, complete, thorough and effective. Results meet quality standards. Demonstrates quality outcomes including accuracy and thoroughness in work required for the position. |
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| 3 | Meets Expectations | An employee meeting the expectations for communicating effectively shares important information in a timely manner with others and communicates in a clear and concise manner using appropriate grammar, pronunciation, and tone. | An employee meeting the expectations for accountability complies with work hours, maintains good attendance, shows reliability in work habits, completes assignments and meets deadlines. | An employee who meets the expectations for engagement with activities such as outreach events, community organizations, internal team building, working across departments. Promoting the organization, industry, and emerging professionals | An employee who meets the safety needs of the organization preforms their job with minimal injuries occurred throughout year. Reports unsafe conditions to direct supervisor. Cleans up after work is complete and maintains a safe environment. | An employee who meets the quality of work expectations plans and completes acceptable quality of work within deadlines and with attention to detail. Requires minimum oversight for quality outcomes and will ask or investigate about an assignment to ensure it is done correctly with attention to detail. Works with diligence and identifies opportunities to streamline or improve processes. |
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| 4 | Exceeds Expectations | An employee exceeding the expectations for communicating effectively listens carefully to others, asks questions for clarification, and ensures message is understood and demonstrates an ability to influence others by modeling appropriate body language and nonverbal communication. | An employee exceeding the expectations for accountability demonstrates continuous improvement in work habits, asks for and uses feedback to improve performance problems; acknowledges and corrects mistakes. | An employee who exceeds the expectations for engagement leverages their leadership skills of autonomy, growth, impact, and connection to engage staff and the public on a transformational level for the organization. This employee understands and promotes the organizational values, vision, and mission | An employee who exceeds the safety needs of the organization approaches each with safety conscious attitude and performs their job with no injuries occurred in the
calendar year. Employee participates in safety inspections and correctly fills out all the necessary safety paperwork that pertains to the job. Employee collaborates with safety committee and help to create a safe working environment. | An employee who exceeds the quality of work expectations displays original thinking and creativity. Develops innovative approaches and ideas. Proposes new approaches, methods, or technologies for improving quality of work. Works with pride and develops better, less expensive ways to do things. Works cooperatively with others to produce innovative solutions. |
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