I know there are many messages floating for "Countif". But i have a rare issue
This below is a format which i query from a webpage, in which the initials comes in the second line. I have 2 guys with the same name but the initials are different. No I need to Query how many "medium" tickets "Hemanth AC" and how many the other guy handled. I tried querying =COUNTIFS(Sheet2!G:G,"3-Medium",Sheet2!I:I,">24:00",Sheet2!H:H,"Hemanth") but it gives me a result of both persons. So i need to include the second row(It should take the initial as well), so that i get different results for both. Would really appreciate your help. Thanks in Advance
[TABLE="width: 257"]
<colgroup><col><col span="3"></colgroup><tbody>[TR]
[TD]Ticket No[/TD]
[TD]Impact[/TD]
[TD]Name[/TD]
[TD]Time[/TD]
[/TR]
[TR]
[TD="align: right"]1111[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]22:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]2222[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]25:00:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]4444[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]2:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]Kumar[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]5555[/TD]
[TD]Low[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]4:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]Kumar[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]6666[/TD]
[TD]High[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]16:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD] [/TD]
[TD] [/TD]
[/TR]
</tbody>[/TABLE]
This below is a format which i query from a webpage, in which the initials comes in the second line. I have 2 guys with the same name but the initials are different. No I need to Query how many "medium" tickets "Hemanth AC" and how many the other guy handled. I tried querying =COUNTIFS(Sheet2!G:G,"3-Medium",Sheet2!I:I,">24:00",Sheet2!H:H,"Hemanth") but it gives me a result of both persons. So i need to include the second row(It should take the initial as well), so that i get different results for both. Would really appreciate your help. Thanks in Advance
[TABLE="width: 257"]
<colgroup><col><col span="3"></colgroup><tbody>[TR]
[TD]Ticket No[/TD]
[TD]Impact[/TD]
[TD]Name[/TD]
[TD]Time[/TD]
[/TR]
[TR]
[TD="align: right"]1111[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]22:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]2222[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]25:00:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]4444[/TD]
[TD]Medium[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]2:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]Kumar[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]5555[/TD]
[TD]Low[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]4:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]Kumar[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD="align: right"]6666[/TD]
[TD]High[/TD]
[TD]Hemanth[/TD]
[TD="align: right"]16:00[/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD]AC[/TD]
[TD] [/TD]
[/TR]
[TR]
[TD] [/TD]
[TD] [/TD]
[TD] [/TD]
[TD] [/TD]
[/TR]
</tbody>[/TABLE]