Hi guys. Hopefully you could help me complete what I want to achieve.
I have 3 columns A:C
A = Employee Name
B = Timestamp (Date&Time)
C = In/Out
Example:
Agent 1 12/18/2020 7:08:04 AGENT_STATUS/LOGGED_IN
Agent 2 12/18/2020 7:10:47 AGENT_AVAILABILITY/UPDATED
Agent 2 12/18/2020 7:37:25 AGENT_AVAILABILITY/UPDATED
Agent 2 12/18/2020 7:38:32 AGENT_STATUS/WENT_AWAY
Agent 2 12/18/2020 7:39:12 AGENT_STATUS/LOGGED_OUT
Agent 1 12/18/2020 8:22:51 AGENT_STATUS/WENT_AWAY
Agent 2 12/18/2020 8:33:05 AGENT_STATUS/LOGGED_IN
Agent 2 12/18/2020 8:33:14 AGENT_AVAILABILITY/UPDATED
I would love to see the following:
Column D = All of their Logins
Column E = All of their Logouts
Column F = Duration between their Last Logout vs Next Login
I'm currently using a Google Spreadsheet.
I have 3 columns A:C
A = Employee Name
B = Timestamp (Date&Time)
C = In/Out
Example:
Agent 1 12/18/2020 7:08:04 AGENT_STATUS/LOGGED_IN
Agent 2 12/18/2020 7:10:47 AGENT_AVAILABILITY/UPDATED
Agent 2 12/18/2020 7:37:25 AGENT_AVAILABILITY/UPDATED
Agent 2 12/18/2020 7:38:32 AGENT_STATUS/WENT_AWAY
Agent 2 12/18/2020 7:39:12 AGENT_STATUS/LOGGED_OUT
Agent 1 12/18/2020 8:22:51 AGENT_STATUS/WENT_AWAY
Agent 2 12/18/2020 8:33:05 AGENT_STATUS/LOGGED_IN
Agent 2 12/18/2020 8:33:14 AGENT_AVAILABILITY/UPDATED
I would love to see the following:
Column D = All of their Logins
Column E = All of their Logouts
Column F = Duration between their Last Logout vs Next Login
I'm currently using a Google Spreadsheet.
Reddit Employee TimeStamps
Raw Data Agent,Occurred At,Type,Available For,Away Reason,AGENT_STATUS/LOGGED_IN,AGENT_STATUS/LOGGED_OUT,Duration John Smith,12/18/2020 0:00:05,AGENT_AVAILABILITY/UPDATED,[],John Smith,, John Smith,12/18/2020 0:00:12,AGENT_AVAILABILITY/UPDATED,["MAIL","TASK"],, John Smith,12/18/2020 0:00:15,AGEN...
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