Hi all,
I am quite new to excel so pretty basic questions from me but I would appreciate your help.
I am trying to work out how I would find the top 3 reasons for a particular month compared to another month with percentages. And if they have changed position. example. the data would be on a separate sheet example sheet 2
for example:
January top reason was email with 40%
February top reason was letter with 40% outcomes
which shows an increase by xxx for feb for Letter and decrease by XX % for February email
[TABLE="width: 500"]
<tbody>[TR]
[TD]January Top Contact Reason[/TD]
[TD]Jan %[/TD]
[TD]February Top Reason Contact[/TD]
[TD]Feb%[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Email[/TD]
[TD]40[/TD]
[TD]Letter[/TD]
[TD]40[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Letter[/TD]
[TD]20[/TD]
[TD]Email [/TD]
[TD]20[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Skype[/TD]
[TD]20[/TD]
[TD]Skype[/TD]
[TD]20[/TD]
[TD][/TD]
[/TR]
</tbody>[/TABLE]
thank you so much sorry if its a bit vague
I am quite new to excel so pretty basic questions from me but I would appreciate your help.
I am trying to work out how I would find the top 3 reasons for a particular month compared to another month with percentages. And if they have changed position. example. the data would be on a separate sheet example sheet 2
for example:
January top reason was email with 40%
February top reason was letter with 40% outcomes
which shows an increase by xxx for feb for Letter and decrease by XX % for February email
[TABLE="width: 500"]
<tbody>[TR]
[TD]January Top Contact Reason[/TD]
[TD]Jan %[/TD]
[TD]February Top Reason Contact[/TD]
[TD]Feb%[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Email[/TD]
[TD]40[/TD]
[TD]Letter[/TD]
[TD]40[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Letter[/TD]
[TD]20[/TD]
[TD]Email [/TD]
[TD]20[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Skype[/TD]
[TD]20[/TD]
[TD]Skype[/TD]
[TD]20[/TD]
[TD][/TD]
[/TR]
</tbody>[/TABLE]
thank you so much sorry if its a bit vague