can't open excel 2007 file on my system?

[Premanshu]

Hi,

I have office 2003 on my system and one of my customer has sent me an excel file which was originally created in excel 2007. When i double click on the file istead of opening it pops up a msgbox saying the file was created in a different version of excel which is not compatible....

I tried getting this file opend on one of my colleagues system and when he doubled clicked the excel application launched and a pop-up appeared saying file conversion in progress and in a few seconds it opened the file.

Please advice me why this is not working on my system when we both (me and my colleague) has the same version of excel on our systems.

Please help as i do not want to go somewhere else every time when i receive any file from outside.

thanks in advance.


Regards,
Premanshu.

 

[StuLux]

You need to download the conversion utility (once) and then your PC will behave in the same way as your colleagues.

http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

 

[Premanshu]

Hi stulux


thanks for the reply first >

but my colleague has'nt ever downloaded anything from anywhere but he still has this feature in his excel..... the company I work for has a very high it security standards.... and we cannot access to any website which is not related to our work.

can you please suggest any other solution if there is any..... I hope there must be... else how it works on my colleagues...

please help


Regards,
Premanshu.

 

[snowblizz]

Hi stulux


thanks for the reply first >

but my colleague has'nt ever downloaded anything from anywhere but he still has this feature in his excel..... the company I work for has a very high it security standards.... and we cannot access to any website which is not related to our work.

can you please suggest any other solution if there is any..... I hope there must be... else how it works on my colleagues...

please help


Regards,
Premanshu.

It *might* be possible that the "2007 compatibility kit" or whatever it is called could be included in Windows Update download or similar. Possibly a new Service Pack for the older Office version. Either way though, that's what has been downloaded or installed. It just won't work by itself for no reason at all!

You could try and run Windows/Microsoft Update it might be available through it. Either way go talk to the IT people and make them do it for you. They are underworked I'm sure.