Sophiemakescakes
New Member
- Joined
- Dec 7, 2021
- Messages
- 5
- Office Version
- 365
- 2021
- Platform
- MacOS
I have a call log to analyze. It lists names and their phone number, dial attempts, dial date/time, and the results of the dial ( 1. no answer, 2. Spoke with a person, or 3. left a message).
I need to calculate the number of call/dial attempts that occur on an account, per day, but I only need to calculate those that occur after talking with a person or if a message was left. If all of the calls to a person/number go unanswered all day, they wouldn't be counted or analyzed
I also need to that same calculation, but over the period of 7 days. If/when a person was spoken to or a message was left , the number of dial attempts that occurred within the seven days following the call/message.
Any help would be be greatly appreciated.
Ive been programming a custom analysis program for over 2 weeks and my brain is just absolutely fried trying to figure out this past puzzle.
I need to calculate the number of call/dial attempts that occur on an account, per day, but I only need to calculate those that occur after talking with a person or if a message was left. If all of the calls to a person/number go unanswered all day, they wouldn't be counted or analyzed
I also need to that same calculation, but over the period of 7 days. If/when a person was spoken to or a message was left , the number of dial attempts that occurred within the seven days following the call/message.
Any help would be be greatly appreciated.
Ive been programming a custom analysis program for over 2 weeks and my brain is just absolutely fried trying to figure out this past puzzle.