Calculate the difference between two time sets and get the results in minutes and also consider the weekends?

[karthik_kaliappan]

Hi,

Do we have formula which counts the difference between two time sets and the results should be in minutes, it also should consider the weekends? To give you more perspective, we run a 24X5 support center and need to count the mins taken by the associate to respond to a customers query.

Thanks,
Karthik

 

[Legacy 143009]

Re: How to calculate the difference between two time sets and get the results in minutes and also consider the weekends?

Hi,

Do we have formula which counts the difference between two time sets and the results should be in minutes, it also should consider the weekends? To give you more perspective, we run a 24X5 support center and need to count the mins taken by the associate to respond to a customers query.

Thanks,
Karthik

=NETWORKDAYS(start_date, end_date)*24

Maybe?

 

[karthik_kaliappan]

Re: How to calculate the difference between two time sets and get the results in minutes and also consider the weekends?

=NETWORKDAYS(start_date, end_date)*24

Maybe?

Start date End Date result
2/5/2018 0:25 2/8/2018 0:25 04

The result is not what I am looking for. I want the result to be in mins. For now I am using =(enddate-startdate)*1440 for getting the results in mins however my other condition of considering the weekends not working.

Thanks,
karthik

 

[Legacy 143009]

Re: How to calculate the difference between two time sets and get the results in minutes and also consider the weekends?

Start date End Date result
2/5/2018 0:25 2/8/2018 0:25 04

The result is not what I am looking for. I want the result to be in mins. For now I am using =(enddate-startdate)*1440 for getting the results in mins however my other condition of considering the weekends not working.

Thanks,
karthik

Then,
=NETWORKDAYS(start_date, end_date)*1440
4*1440 = 5760

I don't get what you are asking for.

 

[karthik_kaliappan]

Re: How to calculate the difference between two time sets and get the results in minutes and also consider the weekends?

When I try this, I don't get the result (result) which you are getting.

 

[Legacy 143009]

Re: How to calculate the difference between two time sets and get the results in minutes and also consider the weekends?

When I try this, I don't get the result (result) which you are getting.

Maybe your region is different. Check for NETWORKDAYS.INT function and its options.