Average Return Values Based on Two Conditions (Times)

loveland517

New Member
Joined
Jan 17, 2022
Messages
4
Office Version
  1. 365
Platform
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  3. Web
PLEASE HELP! Small business owner trying to understand where I can improve my response times!

In the table below, I am attempting to find the average of the hours based on time frames.
In another cell I would like to calculate the average hours these tickets have been unfulfilled if the time open (lets say from 7am till 3pm, then 3pm to 11pm).
So I understand I need a formula to return values based on the time range (which is two conditions *a start and end time*) that I am am searching for and then to average them - I attempted to use IF nested within AVERAGE but got really confused. Any chance I could get some guidance?

*if formula was applied to below: the 7am-3pm cell would only average "4" and the 3pm-11pm cell the formula should average "21+20+20+1+231+232+156 / 7"

HoursDateTimeType
21​
10/4/2021
3:08:56 PM​
A
20​
10/4/2021
4:06:34 PM​
A
20​
10/9/2021
6:06:55 PM​
A
1​
10/10/2021
4:14:20 PM​
B
4​
10/13/2021
11:39:26 AM​
B
231​
10/16/2021
3:44:05 PM​
B
232​
10/16/2021
3:10:25 PM​
C
156​
10/19/2021
7:16:09 PM​
C
 

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Hi & welcome to MrExcel.
How about
+Fluff 1.xlsm
ABCDEF
1HoursDateTimeType
22104/10/20213:08:56 PMAEarly4
32004/10/20214:06:34 PMALate97.28571
42009/10/20216:06:55 PMA
5110/10/20214:14:20 PMB
6413/10/202111:39:26 AMB
723116/10/20213:44:05 PMB
823216/10/20213:10:25 PMC
915619/10/20217:16:09 PMC
Data
Cell Formulas
RangeFormula
F2F2=AVERAGEIFS(A:A,C:C,">="&TIME(7,0,0),C:C,"<"&TIME(15,0,0))
F3F3=AVERAGEIFS(A:A,C:C,">="&TIME(15,0,0),C:C,"<"&TIME(23,0,0))
 
Upvote 0
Solution
You're welcome & thanks for the feedback.
 
Upvote 0

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