loveland517
New Member
- Joined
- Jan 17, 2022
- Messages
- 4
- Office Version
- 365
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PLEASE HELP! Small business owner trying to understand where I can improve my response times!
In the table below, I am attempting to find the average of the hours based on time frames.
In another cell I would like to calculate the average hours these tickets have been unfulfilled if the time open (lets say from 7am till 3pm, then 3pm to 11pm).
So I understand I need a formula to return values based on the time range (which is two conditions *a start and end time*) that I am am searching for and then to average them - I attempted to use IF nested within AVERAGE but got really confused. Any chance I could get some guidance?
*if formula was applied to below: the 7am-3pm cell would only average "4" and the 3pm-11pm cell the formula should average "21+20+20+1+231+232+156 / 7"
In the table below, I am attempting to find the average of the hours based on time frames.
In another cell I would like to calculate the average hours these tickets have been unfulfilled if the time open (lets say from 7am till 3pm, then 3pm to 11pm).
So I understand I need a formula to return values based on the time range (which is two conditions *a start and end time*) that I am am searching for and then to average them - I attempted to use IF nested within AVERAGE but got really confused. Any chance I could get some guidance?
*if formula was applied to below: the 7am-3pm cell would only average "4" and the 3pm-11pm cell the formula should average "21+20+20+1+231+232+156 / 7"
Hours | Date | Time | Type |
21 | 10/4/2021 | 3:08:56 PM | A |
20 | 10/4/2021 | 4:06:34 PM | A |
20 | 10/9/2021 | 6:06:55 PM | A |
1 | 10/10/2021 | 4:14:20 PM | B |
4 | 10/13/2021 | 11:39:26 AM | B |
231 | 10/16/2021 | 3:44:05 PM | B |
232 | 10/16/2021 | 3:10:25 PM | C |
156 | 10/19/2021 | 7:16:09 PM | C |