Hi,
I have a list of keywords with related category of incidents they belong to.
I would like to create an automatic category selection in Excel based on the keywords entered by a user.
For instance, if a user enters "SAP password reset" I want to match those three words (SAP+password+reset, separately) with a database like this:
SAP CAT 1
reset CAT 1
password CAT 1
Windows CAT 2
password CAT 2
reset CAT 2
inquiry CAT 3
install CAT 4
... so that I get the relevance of those keywords for each category, ie:
CAT 1 100%
CAT 2 66%
CAT 3 0%
CAT 4 0%
If possible at all, I would like to do this with only functions and pivot tables, but I'm willing to use macros if it's necessary.
I have tried using VLOOKUP but it only gives me the first occurrence of a keyword, whereas a keyword (eg. SAP) can be present in multiple categories.
I have a list of keywords with related category of incidents they belong to.
I would like to create an automatic category selection in Excel based on the keywords entered by a user.
For instance, if a user enters "SAP password reset" I want to match those three words (SAP+password+reset, separately) with a database like this:
SAP CAT 1
reset CAT 1
password CAT 1
Windows CAT 2
password CAT 2
reset CAT 2
inquiry CAT 3
install CAT 4
... so that I get the relevance of those keywords for each category, ie:
CAT 1 100%
CAT 2 66%
CAT 3 0%
CAT 4 0%
If possible at all, I would like to do this with only functions and pivot tables, but I'm willing to use macros if it's necessary.
I have tried using VLOOKUP but it only gives me the first occurrence of a keyword, whereas a keyword (eg. SAP) can be present in multiple categories.