helplessnoobatexcel
New Member
- Joined
- Dec 15, 2023
- Messages
- 45
- Office Version
- 365
- Platform
- Windows
I have been tasked to think of a solution to help create a troubleshooting guide for users to refer when they encounter difficulties. There would be roughly a set of 20 questions that they would have to answer, with the starting questions being either a 'yes' or 'no' before progressing to other questions (broader ones, not really yes or no) based on their answers. Example: 1st Question: Did you try restarting your computer? If the answer the user input is No, then it would simply display the message of: try restarting your computer then and automatically end. If the answer the user input is Yes, then it would link to another question of: Have you sought technical support yet ?
Any ideas on how I can implement this on Excel ? I initially thought of using a flow chart but there is too many questions with the latter being broad questions so I would like a neater way to present it. Another solution I have is to create a table of questions of excel, which the user would input their values of either yes or no and based on their answers, it would act accordingly to open a new sheet to provide further answers but I'm not really sure how to implement it.. Any suggestions or help would be greatly appreciated!
Any ideas on how I can implement this on Excel ? I initially thought of using a flow chart but there is too many questions with the latter being broad questions so I would like a neater way to present it. Another solution I have is to create a table of questions of excel, which the user would input their values of either yes or no and based on their answers, it would act accordingly to open a new sheet to provide further answers but I'm not really sure how to implement it.. Any suggestions or help would be greatly appreciated!