Hello all,
I'm completely stumped with something on excel. I'd like to think of myself as a decently proficient user but I just cant get to the bottom of this. I've started a new job in a call centre and we have data that is annoyingly formatted. We have multiple customers and it is formatted a bit like this:
[TABLE="width: 100"]
<tbody>[TR]
[TD]Customer 1[/TD]
[TD]Calls inbound[/TD]
[/TR]
[TR]
[TD]range 1
[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]2[/TD]
[/TR]
[TR]
[TD]range 3[/TD]
[TD]5[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]range 1[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]5[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]6[/TD]
[/TR]
</tbody>[/TABLE]
What I really want is to add the customer name to a new column so I can pivot the data. So is there a formula that will allow me to fill in a new column based on the customer name (there's over 80 customers).
Essentially so the data will look like this:
[TABLE="width: 200"]
<tbody>[TR]
[TD]Customer 1[/TD]
[TD]Customer 1[/TD]
[TD]inbound calls[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 1[/TD]
[TD]22[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 2[/TD]
[TD]25[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 3[/TD]
[TD]26[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Customer 2[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 1[/TD]
[TD]22[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 2[/TD]
[TD]25[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 3[/TD]
[TD]26[/TD]
[/TR]
</tbody>[/TABLE]
Any help is greatly appreciated.
I'm completely stumped with something on excel. I'd like to think of myself as a decently proficient user but I just cant get to the bottom of this. I've started a new job in a call centre and we have data that is annoyingly formatted. We have multiple customers and it is formatted a bit like this:
[TABLE="width: 100"]
<tbody>[TR]
[TD]Customer 1[/TD]
[TD]Calls inbound[/TD]
[/TR]
[TR]
[TD]range 1
[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]2[/TD]
[/TR]
[TR]
[TD]range 3[/TD]
[TD]5[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]range 1[/TD]
[TD]1[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]5[/TD]
[/TR]
[TR]
[TD]range 2[/TD]
[TD]6[/TD]
[/TR]
</tbody>[/TABLE]
What I really want is to add the customer name to a new column so I can pivot the data. So is there a formula that will allow me to fill in a new column based on the customer name (there's over 80 customers).
Essentially so the data will look like this:
[TABLE="width: 200"]
<tbody>[TR]
[TD]Customer 1[/TD]
[TD]Customer 1[/TD]
[TD]inbound calls[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 1[/TD]
[TD]22[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 2[/TD]
[TD]25[/TD]
[/TR]
[TR]
[TD]Customer 1[/TD]
[TD]Range 3[/TD]
[TD]26[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Customer 2[/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 1[/TD]
[TD]22[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 2[/TD]
[TD]25[/TD]
[/TR]
[TR]
[TD]Customer 2[/TD]
[TD]Range 3[/TD]
[TD]26[/TD]
[/TR]
</tbody>[/TABLE]
Any help is greatly appreciated.