3D Map stuck on Loading Data Model

[btadams]

Hello Everybody!

I just got Office 2016 and was trying to create 3D maps using the Chicago narcotics data set from the Microsoft Getting Started with 3D Maps page (Get started with 3D Maps). However when I try to insert a 3D map the wheels spin round & round and it just says Loading Data Model... in the status bar. I've done some googling on the subject but haven't found anything helpful.

 

[cyrilbrd]

Have you checked your requirements and internet speed?
as stated by Microsoft:
To improve performance on larger data sets we suggest 64 bit Excel and a recent graphics card, such as
ATI Radeon HD 5430 or better
nVidia Geforce 320M or better
Intel 4000 Integrated Graphics or better

 

[btadams]

Thanks for the reply cyrilbrd!

Yeah, I saw that message on the Microsoft site. But the Chicago crime data set isn't what I would consider large and I am restricted to the image installed on my government computer.

 

[cyrilbrd]

...the wheels spin round & round and it just says Loading Data Model... in the status bar...

Just try with your own dataset to see if the issue is duplicated.
I tried with the database related to crime in Chicago and get a relatively unresponsive map, whilst I have functional maps with my own data.