zendesk

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    How do I write tickets to Zendesk API using POST JSON requests in VBA?

    Note: I also posted this in Stack Overflow. Link here. I am trying to write a ticket to a Zendesk API from Access/Excel using VBA. I keep receiving the following error: "error":"Unprocessable Entity","message":"server could not parse JSON" My code is as follows: (replacing my actual Zendesk...
  2. A

    Recovering Suspended Tickets - Excel VBA

    Hi All, We have an internal Excel tool that recovers suspended tickets using vba and WinHttp.WinHttpRequest.5.1 Following is the process that we follow: 1. - Read the tickets in the suspended queue (using a winhttp and .json url) 2. - fetch the json data for the suspended ticket (excel vba...
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    Excel VBA - CURL - PUT - JSON - WinHttpRequest

    I am trying to perform actions on a tool that supports API. I am using Excel VBA ("WinHttp.WinHttpRequest.5.1"). https://{domain}.zendesk.com/api/v2/suspended_tickets/1234567890/recover.json domain - is the domain name of our company 1234567890 - dummy suspended ticket...

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