surveys

Good morning all, I have a problem I've been trying to solve for a while and I can't seem to find a good way to do it. I have survey data which needs to be visually represented in charts. Participants are asked a number of questions and can answer 1-6 (1 being the lowest, 6 the highest)...

Good Day! I wanted to make a calculator to determine the number of perfect surveys needed to reach the target. Please see details below: Current score: 96.77% # of Surveys: 31 (30 satisfied / 1 dissatisfied) Goal: 98% Appreciate any help ?

Hello! I’m working on reporting to show the overall impact an agent has on our site. Our site KPI goal is 90%; Agent 1 has 20 surveys averaging 80% Agent 2 has 100 surveys at 80%. Both are obviously not meeting but Agent 2 has a bigger “drag” to our site. Can someone help me with the formula...

Hi folks. I’m having a major meltdown and need to get this sorted for work. Have asked around the office and our IT dept but they say they don’t have time to work this out ( read it’s too difficult!! ) I am conducting a survey at work and the answer to the questions is either a “yes” or “no”...

Hi There, I am wondering if I could get some help. At work we calculate customer satisfaction with NPS surveys, which is percentage of promoters (rating of 9 or 10) minus percentage of detractors (rating of 6 or below). Our NPS score is calculated as ((Promoters/Total Surveys)-(Detractors/Total...

Hello All: I am trying to build a Survey Form in Excel where I want to simplify the data entry by allowing the user to enter data by double-clicking on cells (or buttons), with some areas for text input. Some questions will have multiple answer options by I want to force only one selection...

hello there! it's been a while since i last dropped by. once again, i am here seeking help in coming up with a Customer Satisfaction survey score predictor where possible scores in 1 survey are only: 100, 80, 60, 40, 20 & 0. say in order to pass, 1 must aim to have a 93% as an average score for...

So, I created an Excel Survey to ask new customers to our powder-coating business to provide the vital information regarding their work orders that is badly missed on their hand-written P.O.s, and in the never-ending struggle to make life easier, I thought, "Self, you should really try to get...