retention rate

  1. J

    Difference in percentages

    I am currently trying to figure out how to get excel to work out the difference of percentage to a while number so I can show staff how many more need to be hit rather than just a percentage. I.e Floor average stats 190,125 risks at a retention rate of 76.39% Agent 1 has 328 risks at a...
  2. G

    Cohort analysis in pivot table

    Hi. I figured out how to create a cohort analysis in a pivot table to show how many customers left each month, based on which month they started. The table looks something like this: <tbody> Grand Total <tbody> A B C D E F 1 May June July August Grand Total 2 May 26 5 3...

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