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  1. MrExcel

    Sending Effective Bug Reports to the Excel Team

    I recently had a conversation with several members of the Excel team about how they process submissions that are sent in through the Feedback icon that appeared on the Help tab in Excel. There is a specific set of steps you can use that will make sure a human reads your bug report. 1. After...
  2. B

    SLA Calulation excluding weekends

    <colgroup><col span="2"><col><col span="2"><col><col><col span="11"></colgroup><tbody> Reported Date Day of the Week SDT Number Machine Type Serial Number Reported Fault Status Action Taken Call Out Response Date Call Out Response Time Job Completion Date/Time Machine Down Time Engineer Area...

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