hours of operation

  1. P

    Calculating Incident Duration Across Non-Standard Hours

    Hi All, Excel version – 2010 I’m trying to calculate ticket incident duration in minutes for issues that occur in an environment with non-standard business hours. Depending on the location the incident occurs the hours in the “business day” vary and need to accommodate the total duration of...
    • Puni19
    • Thread
    • hours of operation incident duration non standard hours sla
    • Replies: 4
    • Forum: Excel Questions
  2. C

    Hours of Operation Data extrapolation

    Hi - I'm having trouble identifying a formula that will reference the first column "Hours" and populate a closed/open status & corresponding time per day of the week in a corresponding cell. Does anyone have suggestions on something that might work? <tbody> <tbody> Hours Sunday Open Status...
  3. K

    Difference between Date & Time - with working time or hours of operation- Elapsed time

    I'd like to request help in converting the following formula to DAX/PowerPivot: =(NETWORKDAYS(B2,A2)-2)*0.375+MOD(A2,1)-"09:00"+"18:00"-MOD(B2,1) it would also be great if you could help me determine how to deal with changes in the hours of operation. I have also not yet figured out how to...
    • kF1894
    • Thread
    • date and time difference elapsed time formula to dax hours of operation
    • Replies: 2
    • Forum: Power Tools

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