receiving error message when I exit Excel 2000


Posted by Kevin on September 14, 2001 1:20 PM

Upon exiting excel (for Windows 2000), I get the following error message:

"EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

It only gives me this message when I go to exit the program, either by file-exit or by clicking the exit box in the right-hand corner. Also, it doesn't give me the message every time I exit. It seems to generate the error message on exit when I have been the program working for a long time, and when I only have it open for a little while and then exit, it doesn't give me the error message.

Does anyone have any ideas as to what is causing this???

Thanks,
Kevin

Posted by Robb on September 14, 2001 7:00 PM

Kevin

Have you looked at the error log to see if it gives any clues?

I have found that similar messages appear sometimes at work, where I
am running on a server with Dr Watson in the background. It doesn't happen every time -
usually just when it's important it doesn't (but that's Murphy's Law, I suppose).

Regards

Posted by Kevin on September 17, 2001 7:30 AM

Where can I locate this error log file? I cannot find it...

Kevin



Posted by Robb on September 18, 2001 4:40 AM

Kevin

Depends which program is generating the log. Log files usually
have a .log extension, so the best way to locate it is to use
Explorer to find all the log files. Then it is a matter of elimination.

To do this:
-Open Explorer
-On Main Menu, go to Tools/Find/Files or Folders
-Page tab Name and Location should be on top
-In "Named" type *.log (this will search for all log files)
-In "Look In" select "My Computer" or similar
-Ensure "Include SubFolders" is checked
-Click on "Find Now"

All log files will list. Forget any that have not changed in a while and
just open each of the others (if necessary, NotePad should work)

Check each one for your error message - should at least indicate
which program is causing the crash.

Any help?

Regards