grd
Board Regular
- Joined
- Oct 19, 2005
- Messages
- 210
I have an intermittent, but frequent, problem with my mouse in Excel (2003 SP2, XP SP1 running on Dell laptop with touch pad and point stick).
The problem is that I open a spreadsheet, it could be a new blank sheet, and whilst I can move around and use the keyboard as normal as soon as I select a cell using the mouse it thinks the shift key is being used and, no matter what I do, it will not release the selection and nothing else within Excel will work – menus, keyboard, etc.
If I attempt to change to another worksheet (before selecting a cell) the cursor changes to the normal arrow with a tiny rectangle under it as if it is trying to move a worksheet and, in that case, I can not select a cell.
Once the problem occurs, I have found only 2 ways to get out. Right click Excel on the taskbar and close all the while selecting cells downwards. To avoid the massive cell selection using this method I can Alt Tab to another application and then right click Excel on the Task Bar. Or I can use Ctrl Alt Del and force Excel to close with Task Manager. It comes up with a message to say “Cannot quit Microsoft Office Excel.” and then the normal “This program is not responding…End Now” followed by the Send error report.
The same problem does not happen on other applications, the keyboard appears to be working fine incl both shift keys, F8 is not selected, I have reloaded my mouse drivers, changed my mouse (MS Intellimouse Mouse - 2 different types), I have searched MS Knowledge Base and Mr Excel and I have torn my hair out.
Please note, this is intermittent but when it does happen a full reboot is required before being able to use Excel again. I do not recall any specific upgrade, new program, etc being installed which I can relate to this first happening. It used to be quite a rare occurrence but now it is getting more frequent.
Please Heeeelllllllllp!!
The problem is that I open a spreadsheet, it could be a new blank sheet, and whilst I can move around and use the keyboard as normal as soon as I select a cell using the mouse it thinks the shift key is being used and, no matter what I do, it will not release the selection and nothing else within Excel will work – menus, keyboard, etc.
If I attempt to change to another worksheet (before selecting a cell) the cursor changes to the normal arrow with a tiny rectangle under it as if it is trying to move a worksheet and, in that case, I can not select a cell.
Once the problem occurs, I have found only 2 ways to get out. Right click Excel on the taskbar and close all the while selecting cells downwards. To avoid the massive cell selection using this method I can Alt Tab to another application and then right click Excel on the Task Bar. Or I can use Ctrl Alt Del and force Excel to close with Task Manager. It comes up with a message to say “Cannot quit Microsoft Office Excel.” and then the normal “This program is not responding…End Now” followed by the Send error report.
The same problem does not happen on other applications, the keyboard appears to be working fine incl both shift keys, F8 is not selected, I have reloaded my mouse drivers, changed my mouse (MS Intellimouse Mouse - 2 different types), I have searched MS Knowledge Base and Mr Excel and I have torn my hair out.
Please note, this is intermittent but when it does happen a full reboot is required before being able to use Excel again. I do not recall any specific upgrade, new program, etc being installed which I can relate to this first happening. It used to be quite a rare occurrence but now it is getting more frequent.
Please Heeeelllllllllp!!
